Terms and Conditions

Welcome to Landmark Windows Online (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website https://www.landmarkwindows.co.uk/
(“Website”) and the services we provide. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Website.

1. Use of the Website

The content of this Website is for general information and use only.
We reserve the right to update, modify, or remove content without notice.
You agree not to misuse the Website, attempt unauthorized access, or engage in activity that could damage or impair functionality.

2. Products and Services

Landmark Windows Online provides information about windows, doors, glazing, and related installation services.
All descriptions, specifications, and pricing are subject to change without notice.
Quotations provided through the Website or by our representatives are valid only for the period stated in the quotation.

3. Orders and Payments

Orders are subject to acceptance and availability.
A deposit may be required prior to commencement of works.
Payment terms will be detailed in your order confirmation or contract.
Failure to pay within agreed terms may result in suspension of work or legal recovery of outstanding sums.

4. Cancellations and Refunds

Cancellation requests must be made in writing within 14 days of order, unless works have already commenced or custom products have been ordered.
Custom-made products (including bespoke windows/doors) are non-refundable once manufacturing has begun.
Refunds (if applicable) will be processed using the same payment method originally used.

5. Installation and Site Access

Customers must provide safe and reasonable access to the property where installation is to take place.
We will not be responsible for delays caused by conditions beyond our control (e.g., weather, supply shortages, restricted access).
Any additional work required that was not included in the original order may incur extra charges.

6. Warranties and Guarantees

Products and installations may come with manufacturer or installer warranties, details of which will be provided at the time of purchase.
Warranty coverage does not extend to damage caused by misuse, neglect, accidents, or unauthorized alterations.

7. Limitation of Liability

We strive to ensure information on this Website is accurate, but we make no warranties or guarantees about completeness or reliability.
To the maximum extent permitted by law, Landmark Windows Online shall not be liable for any indirect, incidental, or consequential damages arising from use of the Website or our services.

8. Intellectual Property

All content, images, designs, and logos on this Website are owned by or licensed to Landmark Windows Online.
You may not reproduce, distribute, or use this content without prior written permission.

9. Privacy Policy

Your personal data is collected and processed in accordance with our Privacy Policy
By using this Website, you consent to such processing and warrant that all data provided by you is accurate.

10. Third-Party Links

This Website may contain links to external sites. We are not responsible for the content, security, or practices of third-party websites.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

For questions about these Terms, please contact us:

Landmark Windows Online
Address: Unit A1B, Lea Road Trading Estate, EN9 1AE
Email: info@landmarkwindows.co.uk
Phone: 01992 761 455